Human Capital - Resourcing Centre BII
- Conduct investigation process which regards to fraud related cases in credit card (issuing/acquiring), ATM/Debet Card, adn e-banking channels.
- Conduct regular fraud training awareness to 3rd parties i.e. service providers (courier agency, sales agency, ATM maintenance etc .)
- Coordinate with AKKI as well as VISA/Master for investigation cases.
- Perpetrator detention.
- Liaison with law enforcement.
- Fraud recovery.
- Dispute handling towards ATM/Credit/Debit Card & e-banking related fraud cases.
- Bachelor Degree from reputable university, any field.
- At least 2 year at the same position offered, or any position that have the same responsibilities.
- Good analytical, investigation, interogation, and negotiation skills.
- High proficiency with e-commerce security issues.
- High familiarity wtih VISA/Mastercard regulation.
- Able to work under pressure.
- 24 x 7 readiness.