Bank DBS Indonesia is part of DBS Group, one of the largest financial services groups in Asia with dominant positions in consumer banking, treasury and markets, asset management, securities brokerage, equity and debt fund raising. With expansion of the Bank, we are looking for high caliber individuals to fill in the following position :
CSO (Client Service Officer) for Corporate Banking
Jakarta Raya
Responsibilities:
- Assisting RM in handling the transaction and maintain service excellent
- Ensure client transactions are served within SLA
- Liaise with other related departments/units
- Manage and monitor Exceptional handling
- Record complaint and assist RMs in responding customers’ queries/complaint
- Follow up completion of documents as well as supporting documents from customers related to transaction or accounts
- Follow up and perform call for matured facility and fixed deposits
- Adherence of the new internal and external policies, DOA and SOP
- Ensure all necessary reports are recorded and submitted timely
Requirements:
- Full-Time, Contract and Temporary position available.
- Fluent in English, both verbal and written
- Easy going with pleasant personality, good interpersonal and communication skills
- Able to work fast and under pressure
- Familliar with excel program and numbers
Only the short-listed candidates will be notified. No telephone enquiries will be entertained.
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